Handling returns for Replacement through OM in Dynamics SL

Preface:

We investigated the methodology to handle the Sales Returns along with the Replacements through the Order management system of Dynamics SL. We explored the way to do this and thought of adding this in our blog.

Returns for replacement is a return for credit followed by a new order for the replacement items to be shipped to the customer. Returns for replacement are normally created for one of two reasons.

  1. Wrong item shipped – the item is returned to inventory and posted to the GL with debit to Inventory account.
  2. Defective item Shipped- the item will be labeled as Scrap. The GL posting is to the scrap account. Continue reading »
Tags: Dynamics SL

Dynamics SL 2011 FP1 – Top 10 features that Enhances User Productivity

1.1 Role Center –Dashboard for each business user

Microsoft Dynamics SL 2011’s Role center dashboards and portal based access to reports provide insight into Inventory, Finance and Supply-Chain management across the depth and breadth of Organizations. The following are the key dashboard features.

  • New activity panes – Graphical representation of data
  • Role-based menus – Can be customized based upon individual users & groups
  • Quick lists – Details of outstanding activity that link to the related screens
  • Enhanced menu search features will let you find what you need in just a few clicks. Continue reading »
Tags: Dynamics SL