New Microsoft Dynamics CRM server roles and services were introduced with Microsoft Dynamics CRM 2013. The blog contains the details of each of the below Services:

  • Microsoft Dynamics CRM Email Integration Service
  • Microsoft Dynamics CRM Monitoring Service
  • Microsoft Dynamics CRM VSS Writer Service

Microsoft Dynamics CRM Email Integration Service

It handles sending and receiving of email messages by connecting to an external email server. This role is part of the Server-Side Synchronization feature.

Microsoft Dynamics CRM Monitoring Service

It monitors all Microsoft Dynamics CRM 2013 server roles that are installed on the local computer. This service is used to detect expired digital certificates that may affect Microsoft Dynamics CRM 2013 services that are running in the deployment. The Monitoring Service does not perform any other monitoring tasks and does not transmit information outside the computer where the service is running. The Monitoring Service is installed with the installation of any Microsoft Dynamics CRM Server role and records events under the MSCRMMonitoringServerRole source in the Event log.

There are 3 certificates that are monitored:

  1. TrustedIssuer
  2. RelyingPartyEncrypting
  3. AppFabricIssuer

TrustedIssuer and RelyingPartyEncrypting are certificates used with claims/IFD configuration. AppFabricIssuer is a certificate used with Azure integration. Any events logged by the Monitoring Service are logged in the event log. These events are also monitored by the SCOM pack (System Center Operation Manager) for Microsoft Dynamics CRM.

Microsoft Dynamics CRM VSS Writer Service

The Microsoft Dynamics CRM VSS Writer service provides an interface to backup and restore Microsoft Dynamics CRM data by using the Windows Server Volume Shadow Copy Service (VSS) infrastructure.

Note:

The Email Integration Service is a server role but does not exist as a Windows Service on the server. The Monitoring Service is a Windows Service installed by Microsoft Dynamics CRM 2013 but does not appear as a server role that can be added or removed through setup or Add/Remove Programs. The Monitoring Service is installed with all server roles. The Microsoft Dynamics CRM VSS Writer is a server role that corresponds to an individual Windows Service installed by Microsoft Dynamics CRM 2013.

Privileges Required for New Services

Microsoft Dynamics CRM Monitoring Service

  • Domain Users membership
  • That account must be granted the Logon as service permission in the Local Security Policy
  • Read permission to the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM

Microsoft Dynamics CRM VSS Writer Service

  • Domain Users membership
  • That account must be granted the Logon as service permission in the Local Security Policy
  • Read permission to the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM
  • PrivUserGroup and SQLAccessGroup membership – By default, these groups are created and appropriate membership is granted during Microsoft Dynamics CRM Server Setup.

 

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